Message Your Loved Ones

Physical Product

PREVIEW

MYLO is an intuitive communication device designed to help international students stay connected with their families despite time zone differences and busy schedules. With simple interactions and a playful design, MYLO fosters meaningful, frequent conversations without the hassle of scheduling calls.

With the demands of academic life and the challenge of coordinating across multiple time zones, international students often struggle to maintain regular communication with their families. Busy schedules make it difficult to find time for meaningful conversations, while concerns about causing undue worry can lead to hesitation in reaching out.

We conducted competitive analysis, surveys, and interviews to identify key pain points.

HOW MYLO ADDRESSES THE PROBLEM

To further refine MYLO and enhance its impact, we plan to focus on the following areas:

User Testing → Conduct extensive usability testing to gather feedback and improve the device’s interactions.

Product Material → Explore sustainable and durable materials to enhance MYLO’s physical design and user experience.

Product Engineering → Work closely with engineers to optimize MYLO’s functionality and ensure seamless communication features.

Brand Reputation & Marketing → Develop a strong brand identity and marketing strategy to introduce MYLO to international students worldwide.

UX 6 Designers

INSIGHTS

Time zone conflict

Initiation of contact

Communication platform

HOW MIGHT WE

ROLE

Product Designer

FINAL PRODUCT

TIMELINE

Oct 2023 - May 2024

TEAM

TOOLS

Figma, Adobe Illustrator

International students face challenges in maintaining close connections with their families

There is a need for a comprehensive, user-friendly platform that supports effective communications and facilitates the connections between family members.

Our research validated the need for a low-effort, engaging, and emotionally connected communication method.

PROBLEM


IDEATION

RESEARCH

Design a cross-platform communication solution that promotes regular interaction between international students and their families, accommodating varying time zones and busy schedules, while addressing concerns about causing undue worry, fostering emotional connection, and respecting the users' diverse lifestyles.

ABOUT MYLO

Introducing, MYLO.

MYLO is an innovative communication device designed to help international students stay connected with their families, regardless of the distance. Featuring a simple smiley face, MYLO acts as a comforting presence in your home, symbolizing the warmth and positivity of family connections.

MYLO will alert you to incoming messages with a gentle glow, serving as a visually pleasing reminder that catches your eye without being distracting.

MYLO brightens your day by helping you stay connected with your parents! Frequent messages make MYLO happy, while infrequent communication cause MYLO a sad face and prompts a gentle reminder to send a message.

MYLO enables users to listen to and record messages with simple interactions. By picking up MYLO, users can listen to a message. When the light fades, they can start recording a response and send it by placing MYLO back on the station.

FUTURE STEPS

Desired outcomes

Communication barriers

Family dynamics

FINAL IDEATION

FIRST PROTOTYPE

USABILITY TEST


ITERATIONS